Q: Contact Us
A. If you have any questions please see the Contact Us page.
We can also be contacted directly at email@example.com or on 0405322565.
Q. What payment options do you offer?
A. We accept Afterpay, Humm (Previously Oxipay), Zip, Paypal, Credit & Debit cards, Bank Deposits, Cheques / Money Orders or Cash on Pickup.
If you wish to pay with a debit or credit card please select the PayPal / Credit or Debit Cards option in checkout. Please note that a PayPal account is not required to use a credit/debit card.
Q. How much will shipping cost me?
A. Delivery within Australia is charged at a flat rate of $14.95. Orders of $140 or more will be delivered free!! Please remember to select the option for free shipping through checkout.
Q. Is local pickup available?
A. Local pickup is now available at an agreed time at no additional cost from Seville Grove, WA. Please remember to select the Local Pickup option during checkout. We will contact you by e-mail or phone/text to arrange a pickup time.
Q. Where is my order being sent from?
A. All orders will be sent from Australia not overseas.
Q. Are all your items in stock and how long will delivery take?
A. All items are in stock and items are posted within one business day after receiving your payment. Delivery to WA is usually 1-2 days. Delivery to all other states within Australia is generally 3-7 days.
Q. Are there any other delivery options available, such as express post delivery?
A. Currently we offer a standard delivery service by Australia Post which includes tracking. Sometimes it’s cheaper to send certain items via another courier service which is sometime faster than Australia Post. However if express is required please contact us for a quote and we will be happy to provide one for you. Please note that some bulky items may not be eligible to send to a PO box due to excessive costs.
Q. Do you deliver overseas?
A. No, at the moment we do not deliver overseas as standard but feel free to contact us for a quote. Customers from overseas are very welcome to place an order and have it delivered to any address within Australia.
Q. Do you offer discount codes?
A. Yes, from time to time we offer discount code which will be promoted through our Facebook page and newsletters. Feel free to like and share our page below to keep up with the latest deals. Also please subscribe to our newsletter.